Customer Testimonials

Here are a selection of testimonials from our many happy customers:
Thanks very much for your very efficient service. I am very pleased with it.

M Robinson

When considering a new central heating system, I contacted Nigel who came to see me to discuss the best plan. Between us we decided on the best boiler, associated parts and new radiators. I received the quote promptly, which I was happy with and Nigel and his team completed the job in 3 days. All work done was carried out with true professionalism and all workers were polite and kept everything clean and tidy and were entirely trustworthy. Overall, I'm very happy with the job.

Mr H Atkinson

Thank you for an excellent job. Particular thanks to the lovely young men who fitted the radiator.

G Pickery

Thank you for your professional advice and efficient work. Regards

Derek Middleton

Dear Nigel, I am delighted with the results and thank you for a lovely job and the professional way you dealt with some of the setbacks. You and your team (Jamie and Tom) will always be welcome here and I’m now planning the next phase, the downstairs bathroom. I have already recommended you to so many people. Once again thank you.

Chris Williams

Dear Nigel, just a note to say how delighted i am with my new boiler. It is as good as you said. Thank you so much for your prompt attention and the speed with which you tackled the job so that I was not left in the cold. I am so impressed with the professional way that you and the boys did the job. I have already recommended you to all my friends. Jamie and Tom are a great asset to you and thank you especially to them for cleaning up and leaving my home probably better than they found it! Many thanks once again and I am looking forward to the new shower room that you are about to do for me. Sincerely.

Christine Williams

Dear Nigel, following the last repair work to the shower unit, i have kept a regular inspection of the site. Thankfully, there has been no further evidence of a leakage. You have done very well in resolving an intractable problem. Thank you, Joan and myself are most pleased. We are confident in recommending your services, and we would most certainly call upon you should a case of need arise. With best wishes to yourself, Tom and Jamie.


Dear Nigel, thank you for your efficiency. We now have a warm and QUIET house, and would be happy to contact you again for future work if the need arises. Yours Sincerely.

Mrs A Cottam

We have used Qualter Plumbing a number of times over the past few years. Each time they have always provided excellent work. They always turn up when they say they will, often at very short notice and the quality of workmanship is exceptionally good. Nigel will always discuss what we want and takes the time to explain things through. He works on the basis of what i would do in my own home rather than let's get this job done and on to the next one. We have always been extremely happy with every job done by Qualter Plumbing and can honestly say that we will never consider using another plumbing company again. Thank you Nigel, Jamie and Tom.

Frances and Harry Piggott

Mr Qualter has carried out four jobs for me in the last 2 years, all with no mess and using the latest diagnostic tools. I have no hesitation in recommending him for any job large or small.

D Wilson

Thank you for all the work you did. I'll be glad to pass your name on to friends and will be in touch soon for another little job we need doing. Many thanks.

Penata Nash

Dear Nigel, just a line to thank you for the excellent job you recently carried out installing and setting up our new central heating system. We have been greatly impressed not only with the system itself, but by the professional and helpful manner in which the work was carried out. Considering the winter we are currently experiencing, it was certainly a timely investment! Inside at least, this is the warmest winter we have experienced for years. We have already recommended you to friends who are thinking about having similar work carried out. Thanks again.

Peter and Olma Reynolds

Hi Nigel, many thanks for the investigation on the damp patch. Best wishes.


Dear Nigel and Heather, please extend our thanks yet again to the team. We use the word team in its best sense. Each one pulled together, there was full backing each for each, never a negative action nor word despite several challenges. The work was well in time, no slacking, no breaks. The lads were always tidy, cleaned frequently and proud of each element of work. This is in massive contrast to many firms of which David has commissioned professionally where supervision has been needed. Jamie and Tom are now well acquainted with our biscuit barrel and tea pot and the crack with them was superlative.

Elaine and David Tattersall

Just a note to say thank you for the wonderful bathroom you installed for us. Everything is perfect. The tiles and tiling look brilliant and the quality of the bathroom suite is great. We love the LED mirror. You can’t get me or the kids out of the shower, it’s brilliant. Many thanks to you and your lads for the efforts you made. When we returned back from our holiday everything was left clean and tidy. Many thanks.

Jan and Tracy

Both Joy and I are so very thankful for the courteous and professional manner displayed by you all. It is a breath of fresh air in these modern times. In addition, your attention to detail, including replying to all messages is par excellent. May we thank you for your superb service and assure you we will not hesitate to contact you again when we require further work or advice. We will recommend you to others.

Joy and Neil Airey

Nigel, I would like to thank you and the team for the excellent service you provided. Both Jamie and Tom are a fantastic asset to the team. They work great together ensuring the works were done quickly and to a very good standard. They also kept the house clean throughout the changes.  I'll certainly be recommending you to family and friends and will be coming to you for the yearly servicing of our system.

Richard Rodgers

Extremely helpful and courteous. It's so unusual to find a plumber who actually either answers the phone, or gets right back to you. Nigel Qualter is not only a good communicator but also does excellent work using all the newest in plumbing technology so that you can be assured that the job is being done in the best way possible. I have had nothing but positive experiences with Nigel, Tom and Jamie. On time, clean, neat professional and trustworthy. Service like this is rare these days. Thanks guys!

S Dunderdale

Nigel, thank you so much. You, Tom and Jamie have done a fantastic job and I will definitely recommend you to friends and family. Have a lovely Christmas and New Year. Best wishes.

Michelle and Family

Nigel, thanks to you and your team for a very good and efficient service. We are now much warmer!

Carol Priestley

Thank you Nigel for the excellent service and a job well done. We will never use anyone else in future. I could do with you and your lads to clean up for me every week.

Jean Booth

Many thanks for your speedy, professional and friendly service. I will certainly use you again and have recommended your company to friends and family.

Louise Redford

We had plumbing work completed by Nigel and are very satisfied with it. The workmanship is excellent and they left everything clean and tidy. We would recommend him highly.

D Discim

Dear Nigel, thanks very much for the work you and Tom did to repair our central heating leak. We are very pleased with the work and at how clean and neat you left the house when you finished. Best wishes.

Gillian Plant

Nigel and team, we wish to thank you for the prompt and professional service I received. Excellent workmanship. We would not hesitate in recommending you to others and will certainly call on your services again in the future. Regards.

Sandy Blyth

Thank you for doing a fantastic job at my mum’s house. I would recommend you to anybody.

Mr Jubb

I would just like to say what a pleasure it was having your company working here. I have to admit, when I saw two young lads on the doorstep I thought, oh great here we go, but they are a complete credit to your team. Having had quite a few workmen in the house over the last few months, I have to say it’s rare to find any as courteous, polite, helpful, hardworking and as tidy as Jamie and Tom were! Along with Nigel, thank you so much. I guarantee that you will coming back here for any more plumbing work we need doing.

Beverly Parker

I am sat here in my vest and pants (not a pretty sight) due to the very good upgrading of our central heating system. We are very pleased with the professionalism of Nigel, Jamie and Tom. Thank you all.

Ian and Jenny Chappell

Nigel has recently undertaken a major central heating system upgrade for us and he and his staff were a pleasure to have working in our house, being polite, cheerful and helpful. Quotations were provided with clear indication of what was (and was not) included. Prices were sensible and competitive. Mess and disruption were kept to a minimum. The workplace was cleared up every day, with consideration for us so that we could live as normally as possible. Very helpful suggestions were made to improve the installation and we now have a system that is very fuel-efficient and effective. Overall, we can thoroughly recommend Nigel and his team to anyone who needs central heating and plumbing work done.

Chris and Ruth Thomas

Excellent as always. We have used your services for 5 years now and wouldn’t use anyone else.

Frances Piggott

I highly recommend this company for the quality of the work and the respectfulness and politeness of the employer and employees.

Joyce Bartle

We are extremely happy with the service you provided in installing our new boiler. From start for finish everything was dealt with both with courtesy and efficiency. We felt fully confident in your expertise and found you extremely professional and courteous. We would have no hesitation in recommending you and using your services again. Many thanks.

Sandown Boarding Cattery

I have to say that you have a very good worker in Tom. It did not go un-noticed that whatever Tom did, he always had a brush and pan and cleaned up after himself. He was pleasant and did a good job and you don’t get that sort of a worker all the time these days.


Qualifed Installer of Showerwall Boarding